PRIVACY POLICY
We at ChicSmyck have always considered the safe and secure processing of your personal data a top priority. We diligently follow all the rules and regulations regarding the protection of your personal data and do not store it more than necessary. This policy outline helps you in understanding how we process your information. You’re always welcome to contact us with any questions or concerns regarding the processing of your information.
INFORMATION ABOUT YOU AS A CUSTOMER
We store your information for following purposes:
- To handle your shopping basket, orders, purchases, payments, and returns
- To comply with laws, rules, and regulations governing online businesses in Sweden
- To provide you with customer service
Following is the information we store for above mentioned purposes:
- Name
- Address, phone number and e-mail
- Payment method and payment history (payment is processed by third parties and we store only the type of payment method)
- Information about your order (for ex: order number, product(s), delivery address, shipping method, and purchase receipt / invoice)
- Information you personally provide during your communication with us
We do this with the legal obligation for completion of the purchase agreement and record keeping; without which we would be unable to complete our transaction with you. The information is saved for a maximum of 7 years as legally required, and not more than that.
If you wish to receive our newsletter, access to a variety of deals, participate in customer surveys, provide feedback we require the following information about you:
- Name and e-mail address
WHO DO WE SHARE YOUR DATA WITH?
We do not share your data with anyone unless it is absolutely necessary for order processing. We never sell your information to anyone. Potential recipients of your information, on need-only basis, are:
Delivery Service Providers
We use third party shipping services for order delivery and returns. Your name, address, email, and phone number may be shared with them if necessary.
Payment Service Providers
We use third pary payment service providers in order to process your payment. This is to ensure secure payment processing and ensures that your payment information, for example credit card details, are not shared directly with us and are not stored in our systems. The payment service providers are responsible for their own handling of your personal information and have separate conditions as per your agreement with them. Information regarding their conditions and handling of your personal data can be found when you choose which payment method to use on the site.
YOUR RIGHTS
You have a right to know which of your personal data we use. You can also request deletion of your personal data as per GDPR.
CONTACT
If you have any questions regarding your personal data, you are always welcome to contact us at info@chicsmyck.se.